What is what to do when roku freezes?

Here's what to do when your Roku freezes:

If your Roku is frozen, meaning it's unresponsive to the remote or any button presses, try these troubleshooting steps:

1. Restart Your Roku: This is the first and often most effective solution. There are a few ways to do this:

   • Via the Remote (if responsive): Go to Settings > System > Power > System Restart.
   • Via the Roku Mobile App (if connected to the same network): Use the app's remote function.
   • Manually: Disconnect the power adapter from the Roku device (or the wall) for a few seconds (at least 5-10). Then, plug it back in. This performs a hard reset.

2. Check Your Internet Connection: A weak or unstable internet connection can sometimes cause freezing. Make sure your Wi-Fi is working correctly. Restart your router if needed.

3. Check for Overheating: Ensure your Roku device has adequate ventilation. Overheating can cause performance issues.

4. Update Your Roku Software: Outdated software can sometimes lead to problems. Go to Settings > System > System Update > Check Now.

5. Remove Problematic Channels: Sometimes a specific channel can cause freezing. Try removing recently added or frequently used channels to see if that resolves the issue. You can always reinstall them later.

6. Factory Reset (Last Resort): If nothing else works, a factory reset will restore your Roku to its original settings. Be aware that this will erase all your preferences and channel logins. You can usually do this via Settings > System > Advanced system settings > Factory reset. Alternatively, some Roku devices have a physical reset button.